Uber Eats Australia Contact Numbers
Uber Eats is an America based online food ordering and delivery platform. This platform is known for its fast and top-notch services across the world. You can know more about Uber Eats Australia Contact Numbers and Customer Services by visiting their official contact us page.
Here, in this article, you’ll find all the relevant contact numbers of Uber Eats Australia if you want to get in touch with their executives. Also, you’ll find the local address of the company.
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How Can I Verify My Account?
Uber eats may ask you to scan an image of your credit or debit card. This means they may request permission to access your phone’s camera. This will verify your account and identity.
For iPhone users:
- Select the account icon to select payment
- Add payment
- Tap scan your card
- Then use your phone’s camera to scan the image of your debit/credit card within the 4 green corners
For Android users:
- The account icon to select payment
- Tap “+” at the top-right corner to add a new payment method.
- Select credit card and tap scan
Then use your phone’s camera to scan the image of your debit/credit card within the 4 green corners
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How Can I Update My Saved Places?
You can only save up to 2 addresses on the account. To change it, you need to tap the profile icon in the bottom-right corner, and then select “setting.” Under the option “Saved Places”, tap home or work to change or add an address. Once you’re finished, tap “done.”
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How Can I View My Receipts And Order History?
To view a past order and it’s receipt:
- Tap the “Receipt” icon from the app bottom menu bar
- Find your order in the app under “Past Orders”
- Click on “View Receipt”
You can also reorder from the same restaurant. Just tap “Reorder” on the “Past Orders” view.
For requesting a duplicate receipt:
- Sign in to riders.uber.com
- Navigate to “My trips”
- You’ll see a list of all Uber Eats orders along with the trips you’ve taken. Look for orders by searching for UberEATS under the “Driver” column.
If you didn’t receive receipts, make sure to check the spam or junk folder.
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How Can I Review And Download A Receipt?
You’ll automatically receive an email when an order is completed. If you don’t receive any receipt, check the junk or spam folder.
However, you can also follow the steps given below to review past receipts.
- Tap the profile icon at the bottom of the main app screen
- Then, select “Orders” from the menu
- Find the order you want the receipt for
- Tap “View Receipt”
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How Do I Update Or Delete A Payment Method?
To update or delete an existing payment method, follow the steps given below:
- Tap on the profile icon on the bottom right of the app
- Tap “Payment” and then select the card you’d like to delete
- Then, click on the three-dot icon in the upper right corner
- Tap “Delete” or “Edit”
- Click “Save” in the confirmation pop-up
Promo Codes
- Can I Add A Promo Code To My Account?
- Tap the profile icon at the bottom of the main screen
- Click on “Promotions”
- Then, click on “Enter Promo Code.”
- Lastly, enter the code and click on “Apply”
- How Can I View Active, Redeemed And Expired Promo Codes?
- Tap the profile icon present at the bottom of the main screen
- Tap “Promotions”
You can see Active promotions at the top of the page and display the expiration date and country where they can be used in. And, past promotions appears just below the Active Promotions. You can see if the promo code was redeemed or expired.
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I Referred Someone But Didn’t Get My Credit. Why?
Check the reasons for this:
- Did your friend place their first order yet?
Your credit will apply only when your friend completes their first order.
- Has the credit already applied to your Uber Eats account?
Check your credit balance by visiting your profile and selecting “Payments”
- Did you receive a different referral amount then you expected?
The credit amount varies by city and is based on the city of the person you referred.
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What Are Uber Credits?
You can apply Uber credits to any order. These are a monetary balance added to your account, which you can choose and apply to specific orders.
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How Can I Receive Credit?
Usually, credits are given through a gift card. It can be given by referring someone or being referred or as a result of a support interaction.
Uber Eats Basics
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How Does Uber Eats Work?
This app connects you with a broad range of local eateries by which you can have your favorite food delivered to your doorstep at just a click.
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Where And When Is Uber Eats Available?
It is available in over 50 cities in 13 countries. Visit their official website to see if it is available in your city or not.
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How Can I Order Uber Eats?
You can order from Uber Eats app anytime. In the app, you need to enter the address and then just use the home or tab or search tab to find a restaurant. Then, pick the dishes you want to add to your cart and place the order.
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Do I Have To Leave A Tip?
Tipping is not required on Uber Eats. However, you can if you want to. Should you decide to offer a tip, your delivery person is welcome to accept or decline.
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What Is The Estimated Time Of The Delivery And How Is It Calculated?
It depends on how much time it takes the restaurant to accept and prepare an order and how much time it will take the food to be delivered to your address.
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Can I Reorder Food That I’ve Ordered Before?
Yes, you can!
Just tap the receipt icon at the bottom, and you’ll see a list of your past orders. Once, you’ve found the order you’d like to have again and tap “Reorder.” After this, the same items will be added to your cart. Review the items and place the order again.
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Where Should I Meet My Food?
Mostly, at your doorstep the food will be delivered . However, if your address is difficult to get to, you can meet your delivery outside your street for faster and easier delivery. You can even add special delivery instructions before confirming your order.
Moreover, you can contact the delivery partner by tapping “Contact” on the order tracking screen once your food is on the way.
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How Can I See Different Restaurants At Different Times?
It might be possible that some restaurants may not appear as available in your area when the demand is high. This is either by the Uber Eats app or the restaurant to prevent longer delivery times or order cancellations.
However, this change is for a short period. If you can’t see the restaurant you’re looking for, try again later, and it should be there.
Alternatively, you can try any other restaurant that appears in your app.
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How Can I Change The Order If I Have Food Allergies?
You can request modifications to a dish’s ingredients and preparation. You can even use the special instructions field to include instructions to have a dish prepared.
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What Is The Company’s Cancellation Policy?
You can cancel your order after placing the order anytime but it should before the restaurant accepts your order. To cancel, just tap “Cancel Order” in the order tracking screen.
If you need to cancel your order when it was accepted, you need to call the company’s support team. They will confirm with the restaurant that they have not begun the preparation and are ok with it. But, if they have started preparing your food, they can’t issue the refund.
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How Can I Order Multiple Meals, From Multiple Restaurants In The Same Order?
Yes, you can order multiple items from the same restaurant. However, you cannot order from multiple restaurants in one order.
If you want food from different restaurants, you can order the items from the different restaurant after you place your first order. However, each order will have its own delivery fee.
